Last updated: January 2025

Input Intel Ltd ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you use our services.

1. Who We Are

Input Intel Ltd is a company registered in England and Wales.

  • Company Number: 16949198
  • Registered Address: 10-16 Tiller Road, Canary Wharf, London E14 8PX, United Kingdom
  • Email: privacy@inputintel.com

2. Data We Collect

Account Information

When you create an account, we collect:

  • Name and email address
  • Company name (optional)
  • Country of residence

Payment Information

We use PayPro Global as our Merchant of Record. PayPro processes all payment data directly. We do not store your credit card details. Please refer to PayPro's Privacy Policy for details on payment data handling.

Usage Data

We automatically collect:

  • IP address and browser type
  • Pages visited and features used
  • Date and time of access

3. How We Use Your Data

We use your data to:

  • Provide and maintain our service
  • Process your subscription
  • Send service-related communications
  • Improve our platform
  • Comply with legal obligations

4. Legal Basis (UK GDPR)

We process your data based on:

  • Contract: To provide the service you subscribed to
  • Legitimate Interest: To improve our service and prevent fraud
  • Legal Obligation: To comply with UK law
  • Consent: For optional marketing communications (you can opt out anytime)

5. Data Sharing

We share data only with:

  • PayPro Global: Payment processing (Merchant of Record)
  • Hosting providers: To operate our platform
  • Legal authorities: When required by law

We do not sell your personal data.

6. International Transfers

Your data may be transferred outside the UK. We ensure adequate protection through Standard Contractual Clauses or equivalent safeguards.

7. Data Retention

We retain your data for:

  • Account data: Duration of your subscription plus 2 years
  • Transaction records: 7 years (legal requirement)
  • Usage logs: 12 months

8. Your Rights

Under UK GDPR, you have the right to:

  • Access: Request a copy of your data
  • Rectification: Correct inaccurate data
  • Erasure: Request deletion ("right to be forgotten")
  • Portability: Receive your data in a portable format
  • Object: Object to certain processing
  • Withdraw consent: For consent-based processing

To exercise your rights, email privacy@inputintel.com.

9. Cookies

We use essential cookies to operate the platform. We do not use tracking cookies for advertising. You can control cookies through your browser settings.

10. Security

We implement appropriate technical and organisational measures to protect your data, including encryption, access controls, and regular security reviews.

11. Changes to This Policy

We may update this policy. Significant changes will be communicated via email or platform notification.

12. Contact & Complaints

For privacy questions: privacy@inputintel.com

You have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection.